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Is my child going to be safe?
Yes. Your child will be constantly supervised by experienced instructors. Clients under the age of 18 will not be permitted to leave the premises without a parent or legal guardian.
Do I have to be with my son/daughter during the class?
Half-day and one-day classes do not require the presence of a parent. Clients under the age of 18 attending a two-day program must be accompanied by a parent or legal guardian.
Can I reschedule a class?
There is no charge if you wish to reschedule your class before 4:30 p.m. the Thursday prior to the class. There will be a $25 rescheduling fee at any time later.
What happens if my son/daughter does not show up?
Your child will be held financially responsible for the missed class as well as the class he/she attends.
When is the essay due for the class?
Class essays are due within one week of attending class unless directed otherwise by the referring court or agency.
Where should the essay be sent?
All essays need to be sent to the referring court or agency. If you are unsure how to proceed, contact your lawyer or the Clerk of the Court in the appropriate jurisdiction for more information.
Will I get a certificate?
You will receive a stamped, signed and dated certificate of completion from I.S.A.E. upon successful completion of the class.
How I can pay for a class?
Credit card payments can be made over the phone by calling 303-433-1900 or 1-888-565-1900 . Your reservation will be immediately confirmed. Personal checks and money orders sent through the mail need to arrive with a registration form within 2 weeks of registration.
What help is available for indigent clients?
Referring courts and agencies determine the needs of each individual, and I.S.A.E. follows these recommendations.
Can you give medicine to my child?
No. Instructors cannot dispense medications. No exceptions can be made.
Can we pay the day of the class?
The only way to ensure participation in the class is to pre-register and pre-pay. Many classes are completely filled in the weeks before the class, so it is best to contact us in advance. If space is available, instructors will allow others needing to attend, and able to pay right away, to participate on a first-come first-served basis.
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