I.S.A.E. OFFICE INFORMATION

• Our office is open 9:00 am - 4:30 pm Monday through Friday

• We are closed daily from 12:00 pm - 1:00 pm for the lunch hour

• All our Customer Service Specialists are fluent in Spanish

• We accept payment for services by credit and debit card, money orders, cashier's checks and cash.

• Unfortunately, we cannot accept personal checks.

• Credit and debit card payments may be made at the time of registration.

• Money orders and cashiers checks may be mailed to our Denver office after registration and must arrive at least 10 business days prior to the scheduled class.

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WHAT SETS US ABOVE THE REST?

• We are a licensed Alcohol and Drug Abuse Division Program (ADAD License 1281).
• We are active members of Colorado Crime Stoppers, National Safety Council, Colorado Safety Association, Denver Adolescent Treatment Network and the Denver Juvenile Justice Integrated Treatment Network.
• We are actively involved with schools and nonprofit agencies throughout the communities we provide services.
• All of our instructors are licensed, degreed or certified, qualifying them to teach our classes and have experience working in treatment facilities and/or the justice system.
• We are very customer service oriented, making every effort to meet the specific needs of each agency, sending out weekly compliance reports and employing an Outreach Coordinator to make individual contact with all agencies on an ongoing basis to ensure quality and satisfaction.
• We have been locally owned and operated since 1988.
• All of our programs are highly interactive and demand client participation.
• We utilize a variety of approaches including Cognitive Restructuring, Behavior Modification, Experiential, Strength Based and Motivational Interviewing.
• Clients deal directly with our staff, not an answering service.
• Our instructors meet regularly to ensure program quality and effectiveness.
• We send out quarterly class schedules, constantly adding more dates and locations.
• We make reminder calls to clients 2 days prior to their class, confirming date and location.
• We currently provide services in 17 cities and can add classes in your community.
• We provide sliding scale and fee waivers to indigent clients as determined by the referring agency.
• We believe in parental involvement, providing programs that juveniles and parents can attend together.
• We accommodate clients 9 and up and provide programming in Adult, Juvenile and Spanish formats.